Meet The Team
A Legacy of Home Service Excellence
Frank’s Repair Plumbing is more than just a home services company; we are a family-owned and operated business with a rich history spanning four generations that have proudly upheld the principle of being “Simply the Best” in plumbing, heating, and cooling services in Amarillo.
Over the past 70+ years, the Frank’s Repair Plumbing family has grown a lot, but no matter how big we get, we’re still committed to providing top-notch plumbing, heating, and cooling solutions to our valued customers.
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Chris Pierce
- Chris’s journey with the company began at the age of 16 when he joined Frank’s during the summer, a job that has lasted a lifetime. He humorously refers to it as the “longest summer job that never ends.”
- He is a proud father of three children and enjoys the joy of being a grandfather to his granddaughter, cherishing the bonds of family and the joy they bring.
- In his free time, Chris is an avid bass fisherman, actively participating in bass tournaments, showcasing his passion for the sport and the thrill of competition.
“What I find most rewarding about plumbing is the opportunity to help people and tackle tough jobs. Whether it’s resolving complex issues or providing solutions to plumbing problems, the satisfaction of making a difference in people’s lives is what drives me in this profession.”

Austin Stone
- Austin is a proud parent of two adopted teenagers, demonstrating his commitment to providing a loving and nurturing home for children in need.
- He finds solace and joy in spending time outdoors, whether it’s hiking, camping, or simply enjoying nature’s beauty.
- Austin is a devoted fan of the television show “The Office” and enjoys incorporating references from the show into everyday conversations whenever possible.
“What I find most fulfilling about plumbing is knowing that my work directly contributes to helping people return to their normal lives. Whether it’s fixing a leak or restoring water flow, the satisfaction of knowing that I’ve made a positive impact on someone’s day-to-day comfort and well-being is what drives me in this profession.”

Tyler Decker
- Tyler is a devoted father who finds fulfillment in coaching baseball for his son’s teams, sharing his passion for the sport and helping young athletes develop their skills.
- In his leisure time, Tyler enjoys the tranquility of bass fishing, finding solace and excitement on the water.
- Tyler is an enthusiastic sports fan who loves to watch and follow various sports, embracing the excitement and camaraderie they bring.
“What I love most about being an HVAC Service Manager is serving people, forming new relationships, and solving difficult problems. Being able to help customers, build connections, and tackle challenging issues brings me immense satisfaction and fulfillment in my role.”

Shawna
- Shawna finds fulfillment in her role as a mother of three and grandmother to two, cherishing the joys and challenges of family life.
- She has a passion for baking and enjoys making sugar cookies for fun, delighting in the creativity and sweetness of homemade treats.
- Shawna also enjoys a night of bingo, finding excitement and camaraderie in the game.
“What I love most about my job is being the soothing voice on the phone when people call with a problem. Providing comfort and reassurance to customers in distress brings me satisfaction, and I take pride in being able to help them navigate through their challenges.”

Kelly
- Kelly shares her home with a pet guinea pig named Gizma, adding joy and companionship to her life.
- She is the proud parent of two great adult children, who bring her immense pride and happiness.
- Kelly loves to travel to visit her family, cherishing the opportunity to spend quality time with loved ones in different places.
“What I love most about being a Customer Service Representative is being able to communicate and address our customer’s needs. Providing assistance and ensuring customer satisfaction brings me fulfillment, and I take pride in making a positive impact on our customers’ experiences.”

Naomi
- Naomi is the proud parent of two wonderful children, who bring joy and fulfillment to her life.
- She is bilingual, proficient in two languages, showcasing her ability to effectively communicate with a diverse range of customers.
- Naomi enjoys playing blackjack, finding excitement and challenge in the game of chance.
“What I love most about being a Customer Service Representative is the ability to transform our customers’ experience from a negative one to a positive one. Providing exceptional service and resolving issues brings me satisfaction, and I take pride in making a difference in our customers’ lives.”

Hannah
- Hannah has a passion for art and enjoys painting in oils, watercolors, and pastels, expressing her creativity through various mediums.
- She is skilled in sewing and crochet, finding relaxation and satisfaction in creating handmade items.
- Hannah enjoys playing Dungeons and Dragons with her friends, embracing the imaginative and collaborative aspects of the game.
“What I love most about being a Customer Service Representative is being able to help people. Whether it’s providing assistance, answering questions, or resolving issues, making a positive impact on our customers’ experiences brings me fulfillment and satisfaction.”

Brittany
- Brittany is a devoted mother of four kids, balancing the joys and challenges of parenthood with grace and love.
- Summer is Brittany’s favorite season, and she enjoys the warmth, sunshine, and outdoor activities that come with it.
- She has a special fondness for elephants, admiring their intelligence, strength, and gentle nature.
“What I love most about being a Customer Service Representative is getting to talk to and help different people every day. Building connections with customers and being able to assist them in any way possible brings me fulfillment and makes each day unique and rewarding.”

Zachery Kongsy
- Zachery brings four years of hands-on experience in the plumbing industry, demonstrating his dedication and expertise in the field.
- Outside of work, he is an avid tennis player, finding enjoyment and relaxation on the court, and loves spending time with his 2 babies.
- Zachery has a passion for travel and enjoys exploring new destinations, immersing himself in diverse cultures and landscapes.
“Exploring the ever-evolving world of plumbing is what excites me the most. From learning new techniques to encountering various types of plumbing systems, every day brings a fresh opportunity for discovery and growth.”

Ryan Claycomb
- Ryan brings a wealth of experience to the plumbing trade, having spent five years honing his skills within the company.
- His journey in plumbing began within his family’s business, where he developed a strong foundation and passion for the trade.
- Outside of work, Ryan is an avid supporter of the Dallas Cowboys, demonstrating his enthusiasm for sports and team spirit.
“What I love most about plumbing is the constant opportunity for growth and innovation. Every project presents new challenges and possibilities, allowing me to expand my knowledge and skill set.”

Benjamin Smith
- With three years of experience in plumbing, Benjamin has quickly established himself as a skilled professional in the field.
- He has a knack for dismantling and understanding the inner workings of various objects, showcasing his curiosity and problem-solving abilities.
- Benjamin finds joy in carpentry and constructing things, demonstrating his hands-on approach and craftsmanship. Additionally, he is musically inclined and enjoys playing various instruments in his spare time.
“What I find most fulfilling about plumbing is the opportunity to assist people with their repairs. Being able to solve someone’s plumbing issues and improve their quality of life brings me a sense of satisfaction and purpose.”

Roy McDowell
- Roy has been an integral part of the company for a decade, showcasing his dedication and commitment to his profession.
- He is deeply passionate about his faith and patriotism, holding a strong love for God and his country.
- Roy is a die-hard fan of both the Dallas Cowboys and the Texas Longhorns, demonstrating his fervent support for his favorite sports teams. In his leisure time, he enjoys socializing and spending quality time with his friends.
“What I cherish most about plumbing is the opportunity to assist individuals in resolving their plumbing issues. Being able to provide effective solutions and alleviate people’s concerns brings me great satisfaction and fulfillment.”

Gage Giles
- Gage is a dedicated father who cherishes spending time with his son every day after work, engaging in playful activities until bedtime.
- Gage’s household is filled with lively companions, including two energetic dogs, a curious cat, and an unconventional pet, a four-foot python, adding excitement and variety to his home life.
“What I love most about plumbing is the opportunity to assist people in solving their problems. Whether it’s installing water heaters or toilets, the satisfaction of providing practical solutions is immensely rewarding. Additionally, one of the highlights of my job is meeting all of my customers’ pets along the way!”

Garrett Gomez
- With six years of experience in plumbing, Garrett has honed his skills and expertise in the industry, establishing himself as a reliable professional.
- He is an outdoor enthusiast who finds joy in activities like golfing, showcasing his appreciation for nature and outdoor recreation.
- Garrett prioritizes spending quality time with his family, cherishing moments shared with loved ones above all else. Additionally, he has a diverse taste in music, enjoying various genres and styles.
“What I find most gratifying about plumbing is the opportunity to provide peace of mind to customers. Assuring them that their plumbing system is safe and functioning optimally, and seeing the relief and happiness on their faces, is truly rewarding.”

Rylan Kerce
- Rylan is a devoted family man, happily married with three beautiful daughters, who bring joy and fulfillment to his life.
- He is a proud Navy Veteran, having served four years following high school, demonstrating his dedication to serving his country and his commitment to excellence.
- Rylan prioritizes his physical health and well-being, regularly engaging in workouts to maintain peak physical fitness, highlighting his discipline and dedication to personal improvement.
“What I love most about plumbing is the opportunity to tackle mysterious issues and solve complex problems. The thrill of uncovering the root cause of a plumbing problem and implementing effective solutions is incredibly satisfying. Additionally, I thrive on the physical demands of the job, finding fulfillment in the hands-on nature of plumbing work.”

Cliff Halcom
- Cliff is a devoted family man, finding immense joy and fulfillment in spending time with his loved ones. He is particularly excited about raising his baby boy and cherishes every moment with him.
- He has a passion for travel and adventure, always eager to explore new destinations and immerse himself in different cultures, showcasing his curiosity and adventurous spirit.
- Cliff’s favorite aspect of plumbing lies in the opportunity it provides to make a positive impact on people’s lives. He finds great satisfaction in helping others and enjoys the chance to meet new people through his work.
“What I love most about plumbing is the ability to make a difference in people’s lives. Whether it’s fixing a leak or installing a new fixture, being able to solve someone’s plumbing problems brings me a sense of fulfillment. Additionally, I appreciate the opportunity to meet new people and form connections within the community through my work.”

Skyler Stiles
- Skyler is an avid fan of the Dallas Cowboys, showing his loyalty and passion for football.
- He treasures spending quality time with his son, valuing the bond they share and the memories they create together.
- Skyler’s ideal vacation destination is Florida, where he enjoys the sunny beaches and vibrant atmosphere, highlighting his love for travel and relaxation.
“What I find most fulfilling about plumbing is the opportunity to help people in need. Whether it’s fixing a leak or installing new fixtures, being able to solve someone’s plumbing problems and improve their quality of life brings me great satisfaction and purpose.”

Jensen Taylor
- Jensen finds solace and joy in vacationing in the mountains, appreciating the serene beauty and tranquility they offer.
- A passionate football enthusiast, he ardently supports the Dallas Cowboys, showcasing his love for the sport and his team.
- Jensen has a keen interest in antique cars, admiring their craftsmanship and nostalgia-inducing charm.
“What I value most about plumbing is the opportunity to contribute to public safety. Whether it’s fixing a leak or diagnosing a complex issue, I take pride in helping to keep our community’s plumbing systems running smoothly and efficiently. Moreover, I find fulfillment in educating and assisting people in understanding their plumbing problems, ultimately providing them with peace of mind and resolving their issues.”

Dennis Martin
- Dennis cherishes his role as a father, finding immense joy in creating lasting memories with his daughter and son, prioritizing quality time with his family.
- He has a deep appreciation for Texas country and red dirt music, enjoying the unique sounds and storytelling that define the genre.
- Dennis has a passion for travel and exploration, always eager to embark on new adventures and experience different cultures and landscapes.
“What I find most rewarding about plumbing is the opportunity to mentor and train the next generation of apprentices in our industry. Passing down my knowledge and skills to aspiring plumbers not only helps ensure the future success of our company but also contributes to the growth and professionalism of the plumbing industry as a whole.”

Moses Salazar
- Moses is an enthusiastic supporter of the Dallas Cowboys, showcasing his loyalty and passion for his favorite football team.
- He takes great pride in his role as a father to his four sons, finding fulfillment in guiding and nurturing them as they grow.
- Moses is a tool enthusiast, appreciating the craftsmanship and utility of various tools essential to his plumbing work.
“What I enjoy most about plumbing is the hands-on nature of the work. I thrive on the satisfaction of seeing a project through from start to finish, whether it’s installing new fixtures or repairing plumbing systems. Additionally, I relish the opportunity to explore new areas and neighborhoods as part of my job, and the greatest reward is knowing that I’ve made a positive impact by helping people in need.”

Chris Orr
- Chris is a devoted father to four boys, aged 7 to 16, who bring energy and joy to his life, showcasing his commitment to family and nurturing.
- He has a unique passion for tunneling under houses, demonstrating his skill and expertise in navigating challenging plumbing situations.
- Chris enjoys engaging in imaginative adventures through playing Dungeons and Dragons with his friends, highlighting his creativity and love for storytelling.
“What I find most fulfilling about plumbing is knowing that my work directly contributes to helping people return to their normal lives. Whether it’s fixing a leak or restoring water flow, the satisfaction of knowing that I’ve made a positive impact on someone’s day-to-day comfort and well-being is what drives me in this profession.”

Zane Klotz
- Zane has an appreciation for good country music, enjoying the soulful melodies and storytelling that define the genre.
- He has a fondness for country food, savoring the hearty and comforting dishes that remind him of home.
- Zane holds his family and country close to his heart, cherishing the bonds of family and his love for his homeland.
“What I love most about plumbing is being able to help people. Whether it’s fixing a leak, unclogging a drain, or installing new fixtures, knowing that I can make a positive impact in someone’s life brings me great satisfaction.”

Eric Baria
- Eric is an avid traveler, always seeking new experiences and adventures in different destinations.
- He has a passion for skiing and enjoys hitting the slopes whenever he can, showcasing his love for outdoor activities and adventure sports.
- Eric also finds joy in hiking, appreciating the tranquility and beauty of nature as he explores scenic trails.
“What I love most about working in HVAC is the variety it brings to each day. Whether it’s meeting new people, exploring new places, or tackling different challenges, there’s never a dull moment. The dynamic nature of the job keeps things interesting and ensures that every day is an opportunity for growth and learning.”

Michael Ezell
- Michael treasures spending quality time with his grandchildren, cherishing the special moments shared with them.
- As a versatile professional, he holds expertise as both an HVAC technician and a recently licensed plumber, showcasing his dedication to expanding his skills and knowledge in the industry.
- Michael has strong familial ties to the company, with his father’s longstanding 29-year tenure and his son currently working for the company, highlighting the multi-generational commitment to excellence.
“What I enjoy most about working in HVAC is the opportunity to solve problems and assist people in need. Whether it’s repairing a faulty system or installing new equipment, being able to make a difference in people’s lives through my work brings me great satisfaction and fulfillment.”

Larry Shoffner
- Larry finds motivation and purpose in his role as a husband and father to his wife and two children, guiding his actions and decisions with their well-being in mind.
- Outside of work, he enjoys a variety of hobbies including boating, cars, and spending quality time with his family, emphasizing his commitment to balancing work and personal interests.
- Larry is dedicated to self-improvement and personal growth, striving each day to be a better person in all aspects of his life, demonstrating his strong work ethic and determination.
“What I love most about working in HVAC is the sense of accomplishment that comes from completing the work I start. Whether it’s diagnosing a problem, making repairs, or installing new systems, the satisfaction of seeing a job through to completion and knowing that I’ve done my best is incredibly rewarding.”

Jacob Garza
- Jacob is happily married and a proud father of four, finding immense joy and fulfillment in his family life.
- Despite his extensive experience in HVAC, Jacob is dedicated to furthering his education and is currently pursuing a degree in mechanical engineering at WT, showcasing his commitment to professional growth and development.
- Jacob loves to travel and explore new places with his family, cherishing the opportunity to create lasting memories and bond with his loved ones.
“What I love most about being an HVAC technician is serving the community and building relationships with our customers. Knowing that I can make a difference in people’s lives by ensuring their comfort and safety brings me great satisfaction and fulfillment.”

Shawna
- Shawna finds fulfillment in her role as a mother of three and grandmother to two, cherishing the joys and challenges of family life.
- She has a passion for baking and enjoys making sugar cookies for fun, delighting in the creativity and sweetness of homemade treats.
- Shawna also enjoys a night of bingo, finding excitement and camaraderie in the game.
“What I love most about my job is being the soothing voice on the phone when people call with a problem. Providing comfort and reassurance to customers in distress brings me satisfaction, and I take pride in being able to help them navigate through their challenges.”