Meet The Team
A Legacy of Home Service Excellence
Frank’s Repair Plumbing is more than just a home services company; we are a family-owned and operated business with a rich history spanning four generations that have proudly upheld the principle of being “Simply the Best” in plumbing, heating, and cooling services in Amarillo.
Over the past 70+ years, the Frank’s Repair Plumbing family has grown a lot, but no matter how big we get, we’re still committed to providing top-notch plumbing, heating, and cooling solutions to our valued customers.
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Chris Pierce
- Chris’s journey with the company began at the age of 16 when he joined Frank’s during the summer, a job that has lasted a lifetime. He humorously refers to it as the “longest summer job that never ends.”
- He is a proud father of three children and enjoys the joy of being a grandfather to his granddaughter, cherishing the bonds of family and the joy they bring.
- In his free time, Chris is an avid bass fisherman, actively participating in bass tournaments, showcasing his passion for the sport and the thrill of competition.
“What I find most rewarding about plumbing is the opportunity to help people and tackle tough jobs. Whether it’s resolving complex issues or providing solutions to plumbing problems, the satisfaction of making a difference in people’s lives is what drives me in this profession.”

Austin Stone
- Austin is a proud parent of two adopted teenagers, demonstrating his commitment to providing a loving and nurturing home for children in need.
- He finds solace and joy in spending time outdoors, whether it’s hiking, camping, or simply enjoying nature’s beauty.
- Austin is a devoted fan of the television show “The Office” and enjoys incorporating references from the show into everyday conversations whenever possible.
“What I find most fulfilling about plumbing is knowing that my work directly contributes to helping people return to their normal lives. Whether it’s fixing a leak or restoring water flow, the satisfaction of knowing that I’ve made a positive impact on someone’s day-to-day comfort and well-being is what drives me in this profession.”

Tyler Decker
- Tyler is a devoted father who finds fulfillment in coaching baseball for his son’s teams, sharing his passion for the sport and helping young athletes develop their skills.
- In his leisure time, Tyler enjoys the tranquility of bass fishing, finding solace and excitement on the water.
- Tyler is an enthusiastic sports fan who loves to watch and follow various sports, embracing the excitement and camaraderie they bring.
“What I love most about being an HVAC Service Manager is serving people, forming new relationships, and solving difficult problems. Being able to help customers, build connections, and tackle challenging issues brings me immense satisfaction and fulfillment in my role.”

Shawna
- Shawna finds fulfillment in her role as a mother of three and grandmother to two, cherishing the joys and challenges of family life.
- She has a passion for baking and enjoys making sugar cookies for fun, delighting in the creativity and sweetness of homemade treats.
- Shawna also enjoys a night of bingo, finding excitement and camaraderie in the game.
“What I love most about my job is being the soothing voice on the phone when people call with a problem. Providing comfort and reassurance to customers in distress brings me satisfaction, and I take pride in being able to help them navigate through their challenges.”

Kelly
- Kelly shares her home with a pet guinea pig named Gizma, adding joy and companionship to her life.
- She is the proud parent of two great adult children, who bring her immense pride and happiness.
- Kelly loves to travel to visit her family, cherishing the opportunity to spend quality time with loved ones in different places.
“What I love most about being a Customer Service Representative is being able to communicate and address our customer’s needs. Providing assistance and ensuring customer satisfaction brings me fulfillment, and I take pride in making a positive impact on our customers’ experiences.”

Brittany
- Brittany is a devoted mother of four kids, balancing the joys and challenges of parenthood with grace and love.
- Summer is Brittany’s favorite season, and she enjoys the warmth, sunshine, and outdoor activities that come with it.
- She has a special fondness for elephants, admiring their intelligence, strength, and gentle nature.
“What I love most about being a Customer Service Representative is getting to talk to and help different people every day. Building connections with customers and being able to assist them in any way possible brings me fulfillment and makes each day unique and rewarding.”

Vanessa
- Vanessa loves going to country concerts and enjoys the fun and energy that comes with live music.
- She enjoys traveling and making memories while exploring new places and experiences.
- Vanessa also loves spending quality time with her husband and their two dogs, who are a big part of her life outside of work.
“What I love most about being a CSR is being able to help people in need and make their day a little easier during stressful situations.”

Bobby
- Bobby enjoys helping others and takes pride in being someone people can count on when they need support.
- Family means everything to him, and he values spending quality time with the people closest to him.
- Bobby is a huge cat lover, with four cats of his own, making his home full of personality and entertainment.
“What I love most about being a CSR is the family-like environment. It makes work enjoyable and creates a team that truly supports each other.”

Zachery Kongsy
- Zachery brings four years of hands-on experience in the plumbing industry, demonstrating his dedication and expertise in the field.
- Outside of work, he is an avid tennis player, finding enjoyment and relaxation on the court, and loves spending time with his 2 babies.
- Zachery has a passion for travel and enjoys exploring new destinations, immersing himself in diverse cultures and landscapes.
“Exploring the ever-evolving world of plumbing is what excites me the most. From learning new techniques to encountering various types of plumbing systems, every day brings a fresh opportunity for discovery and growth.”

Ryan Claycomb
- Ryan brings a wealth of experience to the plumbing trade, having spent five years honing his skills within the company.
- His journey in plumbing began within his family’s business, where he developed a strong foundation and passion for the trade.
- Outside of work, Ryan is an avid supporter of the Dallas Cowboys, demonstrating his enthusiasm for sports and team spirit.
“What I love most about plumbing is the constant opportunity for growth and innovation. Every project presents new challenges and possibilities, allowing me to expand my knowledge and skill set.”

Benjamin Smith
- With three years of experience in plumbing, Benjamin has quickly established himself as a skilled professional in the field.
- He has a knack for dismantling and understanding the inner workings of various objects, showcasing his curiosity and problem-solving abilities.
- Benjamin finds joy in carpentry and constructing things, demonstrating his hands-on approach and craftsmanship. Additionally, he is musically inclined and enjoys playing various instruments in his spare time.
“What I find most fulfilling about plumbing is the opportunity to assist people with their repairs. Being able to solve someone’s plumbing issues and improve their quality of life brings me a sense of satisfaction and purpose.”

Roy McDowell
- Roy has been an integral part of the company for a decade, showcasing his dedication and commitment to his profession.
- He is deeply passionate about his faith and patriotism, holding a strong love for God and his country.
- Roy is a die-hard fan of both the Dallas Cowboys and the Texas Longhorns, demonstrating his fervent support for his favorite sports teams. In his leisure time, he enjoys socializing and spending quality time with his friends.
“What I cherish most about plumbing is the opportunity to assist individuals in resolving their plumbing issues. Being able to provide effective solutions and alleviate people’s concerns brings me great satisfaction and fulfillment.”

Garrett Gomez
- With six years of experience in plumbing, Garrett has honed his skills and expertise in the industry, establishing himself as a reliable professional.
- He is an outdoor enthusiast who finds joy in activities like golfing, showcasing his appreciation for nature and outdoor recreation.
- Garrett prioritizes spending quality time with his family, cherishing moments shared with loved ones above all else. Additionally, he has a diverse taste in music, enjoying various genres and styles.
“What I find most gratifying about plumbing is the opportunity to provide peace of mind to customers. Assuring them that their plumbing system is safe and functioning optimally, and seeing the relief and happiness on their faces, is truly rewarding.”

Skyler Stiles
- Skyler is an avid fan of the Dallas Cowboys, showing his loyalty and passion for football.
- He treasures spending quality time with his son, valuing the bond they share and the memories they create together.
- Skyler’s ideal vacation destination is Florida, where he enjoys the sunny beaches and vibrant atmosphere, highlighting his love for travel and relaxation.
“What I find most fulfilling about plumbing is the opportunity to help people in need. Whether it’s fixing a leak or installing new fixtures, being able to solve someone’s plumbing problems and improve their quality of life brings me great satisfaction and purpose.”

Dennis Martin
- Dennis cherishes his role as a father, finding immense joy in creating lasting memories with his daughter and son, prioritizing quality time with his family.
- He has a deep appreciation for Texas country and red dirt music, enjoying the unique sounds and storytelling that define the genre.
- Dennis has a passion for travel and exploration, always eager to embark on new adventures and experience different cultures and landscapes.
“What I find most rewarding about plumbing is the opportunity to mentor and train the next generation of apprentices in our industry. Passing down my knowledge and skills to aspiring plumbers not only helps ensure the future success of our company but also contributes to the growth and professionalism of the plumbing industry as a whole.”

Zane Klotz
- Zane has an appreciation for good country music, enjoying the soulful melodies and storytelling that define the genre.
- He has a fondness for country food, savoring the hearty and comforting dishes that remind him of home.
- Zane holds his family and country close to his heart, cherishing the bonds of family and his love for his homeland.
“What I love most about plumbing is being able to help people. Whether it’s fixing a leak, unclogging a drain, or installing new fixtures, knowing that I can make a positive impact in someone’s life brings me great satisfaction.”

Kanten Hawbaker
- Kanten enjoys raising Axolotls and takes pride in caring for these unique and fascinating creatures.
- Before finding his passion for plumbing, he worked in several different careers, including pharmacy work and firefighting, giving him a wide range of life and professional experience.
- Kanten is the first plumber in his family as far back as he has been able to trace his family history, making his path in the trade something he’s especially proud of.
“What I love most about plumbing is that it’s something new every day and never gets boring. You’re constantly adapting, solving problems, and helping people when they need it most.”

Ryan Keadle
- Ryan enjoys spending time at the lake, relaxing outdoors and making memories with family and friends.
- When he’s not working, he loves hanging out with his family and riding his Harley whenever he gets the chance.
- Ryan is a proud 3rd generation plumber, continuing a family legacy in the trade. His grandfather also worked for Frank’s for over 30 years, making the company a meaningful part of his family history.
“What I enjoy most about plumbing is carrying on the family legacy while helping people solve problems every day.”

Christian Northam
- Christian enjoys spending his free time fishing and being outdoors whenever he gets the chance.
- He’s an avid gamer who enjoys relaxing and unwinding with video games after work.
- Christian is also a big fan of EDM music and enjoys the energy and excitement that comes with it.
“What I love most about plumbing is overcoming different challenges every day. Every call is unique, and I enjoy figuring out solutions and helping people when they need it most.”

Jake Shay
- Jake is a proud veteran of the United States Army and brings dedication, discipline, and hard work to everything he does.
- His favorite place he’s ever visited is Poland, where he enjoyed the experience, culture, and memories made during his time there.
- Nothing means more to Jake than his wife and children, and he values spending quality time with his family above all else.
“Plumbing gives me multiple problems and puzzles to face every day. It’s the only kind of puzzle I’m actually happy to do.”

Daniel Hawley
- Daniel is a proud dog owner with two dogs that keep life entertaining outside of work.
- He loves spending time at the lake, enjoying the outdoors and relaxing with family and friends.
- Daniel also enjoys working on engines and anything mechanical, always eager to tinker, repair, and learn how things work.
“What I love most about plumbing is being able to find a solution to any problem. Every job is different, and I enjoy figuring things out and helping customers when they need it.”

Eric Baria
- Eric is an avid traveler, always seeking new experiences and adventures in different destinations.
- He has a passion for skiing and enjoys hitting the slopes whenever he can, showcasing his love for outdoor activities and adventure sports.
- Eric also finds joy in hiking, appreciating the tranquility and beauty of nature as he explores scenic trails.
“What I love most about working in HVAC is the variety it brings to each day. Whether it’s meeting new people, exploring new places, or tackling different challenges, there’s never a dull moment. The dynamic nature of the job keeps things interesting and ensures that every day is an opportunity for growth and learning.”

Michael Ezell
- Michael treasures spending quality time with his grandchildren, cherishing the special moments shared with them.
- As a versatile professional, he holds expertise as both an HVAC technician and a recently licensed plumber, showcasing his dedication to expanding his skills and knowledge in the industry.
- Michael has strong familial ties to the company, with his father’s longstanding 29-year tenure and his son currently working for the company, highlighting the multi-generational commitment to excellence.
“What I enjoy most about working in HVAC is the opportunity to solve problems and assist people in need. Whether it’s repairing a faulty system or installing new equipment, being able to make a difference in people’s lives through my work brings me great satisfaction and fulfillment.”

Shawn Shoffner
- Larry finds motivation and purpose in his role as a husband and father to his wife and two children, guiding his actions and decisions with their well-being in mind.
- Outside of work, he enjoys a variety of hobbies including boating, cars, and spending quality time with his family, emphasizing his commitment to balancing work and personal interests.
- Larry is dedicated to self-improvement and personal growth, striving each day to be a better person in all aspects of his life, demonstrating his strong work ethic and determination.
“What I love most about working in HVAC is the sense of accomplishment that comes from completing the work I start. Whether it’s diagnosing a problem, making repairs, or installing new systems, the satisfaction of seeing a job through to completion and knowing that I’ve done my best is incredibly rewarding.”

Jacob Garza
- Jacob is happily married and a proud father of four, finding immense joy and fulfillment in his family life.
- Despite his extensive experience in HVAC, Jacob is dedicated to furthering his education and is currently pursuing a degree in mechanical engineering at WT, showcasing his commitment to professional growth and development.
- Jacob loves to travel and explore new places with his family, cherishing the opportunity to create lasting memories and bond with his loved ones.
“What I love most about being an HVAC technician is serving the community and building relationships with our customers. Knowing that I can make a difference in people’s lives by ensuring their comfort and safety brings me great satisfaction and fulfillment.”

Zach Kysar
Shawna
- Shawna finds fulfillment in her role as a mother of three and grandmother to two, cherishing the joys and challenges of family life.
- She has a passion for baking and enjoys making sugar cookies for fun, delighting in the creativity and sweetness of homemade treats.
- Shawna also enjoys a night of bingo, finding excitement and camaraderie in the game.
“What I love most about my job is being the soothing voice on the phone when people call with a problem. Providing comfort and reassurance to customers in distress brings me satisfaction, and I take pride in being able to help them navigate through their challenges.”