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Professional, friendly, knowledgeable, prompt and did a great job.“We recently called Frank’s to do a job for us and they sent over Roy M. He was very professional, friendly, knowledgeable, prompt and did a great job. We will use them again - We highly recommend using Frank’s Repair Plumbing!”
He took the time to answer any questions, even though we didn't really need his service.“We had a Delta faucet that would not quit dripping and we contacted Frank's Repair Plumbing. Dennis M was the plumber who arrived with a wonderful, friendly smile on his face. He informed us that our Delta should be under warranty with the manufacturer so we chose to contact them. We asked him about some other issues while he was here, and he was very knowledgeable in advising us on those issues, along with great knowledge on a new system that we will most likely have installed to help with our hard water. He took the time to answer any questions, even though we didn't really need his service. Thanks, Dennis, for your expertise!”
They were recommended by one of the best builders in town.“I was without hot water for about 10 days. The estimate was what they promised me and the replacements Dennis made worked the first time. Dennis and his apprentice were very professional and got the job done. They were recommended by one of the best builders in town.”
FRANK'S you have a new customer!“I was told by another company recently that I had a slab leak in my drain line. I have called several companies in Amarillo and when I tell them that I may have a slab leak, they quit returning my calls. I contacted Frank's and they came out and explained how much it may cost depending on the extent of the job. I was scared!! He said but first of all, let me just snake the line to see what we think. He snaked it and said there is NOTHING wrong with my drain. FRANK'S you have a new customer!”
I will use them from now on. Highly recommend Frank's Repair Plumbing Inc. Thank you for a job well done!“They were prompt, so polite, very professional, the price was really reasonable. I will use them from now on. Highly recommend Frank's Repair Plumbing Inc. Thank you for a job well done!”
They replaced it in no time and were neat and clean in doing the work.“Anthony was so helpful and professional. Our garbage disposal went out and he was very informative on the different options available. They replaced it in no time and were neat and clean in doing the work. We have been customers for a while now and will continue to be. Thanks for a job well done.”
Very respectful of their cleanliness, very polite and very clear as to work that needed to be done and the costs involved.“Anthony and Jeremy did a great job in working at my home. Very respectful of their cleanliness, very polite and very clear as to work that needed to be done and the costs involved. I highly recommend using Anthony and Jeremy to anyone needed plumbing repairs.”
I called Frank's Repair Plumbing, and I am delighted that I did!“Based on a friend's referral, I called Frank's Repair Plumbing, and I am delighted that I did! Dennis and his helper Wesley were friendly from the beginning and knowledgeable about my problem. Dennis told me up front what the costs would be and was on the money when we settled up. We are fairly new to Amarillo and still working on who to call with specific problems. There are many plumbing companies in Amarillo, but I think I made the correct choice. And Dennis M. and Wesley S. are excellent representatives of Frank's. Thanks!”
Total regard for the customer and not just future business.“I can’t say enough good about the service I received from Dennis Martin. He not only repaired the leak that was in my wall but he showed me that for just a few $ more I could keep it from happening again. Total regard for the customer and not just future business.”
First class experience!“AC went out. Called Frank's Tue 8/7/18 A.M. Vernon C. (Personable & professional!) showed up a short time after, analyzed the situation, said he would order parts & arrived Wed. 8/8/18 after Frank's contact call affirming we would be available, fixed AC & we're running cool again. First class experience!”
All lines were replaced and every thing looks brand new.“We had a hot water heater changed out today. Ricky was very professional and answered all my questions.. All lines were replaced and everything looks brand new. He even took care of another problem we were having. I will recommend him to anyone who asks. Thanks”
We have never been disappointed in any aspect of their personal or service.“We have used Frank's Plumbing and also Frank's HVAC service for two years and the service has been excellent every time. Today we had two water heaters and a water softener installed and Chris Orr did a great job and his assistant, Ryland, as well. They are courteous, knowledgeable and leave the area clean and tidy. We have never been disappointed in any aspect of their personal or service. We always call Frank's and always will.”
They were knowledgeable, professional, and courteous.“We had an excellent experience with Dennis Martin and his associate. They were knowledgeable, professional, and courteous. We will certainly use them again.”
That alone would have sufficed to earn 5 stars, but they went so far beyond that!“I recently won their scavenger-hunt and found myself the winner of a brand new central heating and air system. That alone would have sufficed to earn 5 stars, but they went so far beyond that! As the owner of a home from the thirties, I knew mine would present some unusual challenges. Franks mitigated every single one, and did so with remarkable professionalism. One of those challenges was cutting into a plaster and lath ceiling. Ceilings and walls like these are annoying because of the dust when cutting into them. Their lead installer actually invented a device that allowed them to vacuum the dust while he cut into it. The staff treated me as if I were the biggest and best customer from the get-go. Thank you Frank’s for going above and beyond.”
I have used Frank’s many times and am impressed with their professionalism.“Dennis showed me several options and did a great job teaching his helper who will be on his own someday. I appreciate that. I have used Frank’s many times and am impressed with their professionalism.”
