Heat pump not cooling house

Why Is My Heat Pump Not Cooling the House?

You rely on your heat pump to cool your home when those scorching sunny days hit, so it can be a cause for concern when your unit stops working. From broken components to clogged filters, there are various causes that could impact your heat pump’s function. Whether it’s a minor issue or extensive repair, it’s important to address these concerns quickly to prevent them from progressing. Keep reading to discover the top causes of a heat pump not cooling and the steps you can take to get it back in working order.

Common Causes of Heat Pump Not Cooling

If your heat pump isn’t cooling your home on hot days, several culprits could be to blame. The most common causes of inadequate cooling include:

  • A broken thermostat: If the thermostat is malfunctioning, it may read the indoor temperature incorrectly or not communicate with the heat pump to cool to the set temperature.
  • Blocked or dirty components: When components such as the pump, coils, or air filter are clogged or dirty, the heat pump can’t function properly and won’t be able to cool your home.
  • Outdoor obstructions: If the outdoor unit is blocked by leaves, dirt, or other debris, it won’t receive proper airflow, which will affect its ability to cool your home.
  • A broken reverse valve: If you notice hot air coming from your heat pump, there may be a problem with the reverse valve.
  • Low refrigerant: When there is not enough refrigerant in the heat pump, the unit can’t transfer heat properly and will struggle to produce cool air.

How to Troubleshoot and Fix Heat Pump Cooling Issues

If your heat pump isn’t cooling your home, try these troubleshooting tips to rule out simple fixes:

  • Ensure you have the thermostat set to the correct temperature
  • Check that the unit is turned on and running
  • Remove any debris surrounding the outdoor unit
  • Inspect the unit for visible damage

Due to the complex nature of these systems, most heat pump issues require the help of a professional. With electrical and chemical components that can pose a threat to your health and safety, it’s best to contact an experienced technician if your heat pump begins to malfunction. 

When to Call a Professional for Help

If the above troubleshooting steps don’t work, contact an HVAC professional. They have the training and experience to diagnose and repair the issue to prevent further problems. If your heat pump is over 15 years of age or requires significant repair, they may recommend replacing the unit. Upgrading your heat pump can increase energy efficiency, reduce repair bills, and enhance home comfort. If a replacement is required, they’ll discuss your needs and budget to find the best heat pump solution for your home.

Preventative Heat Pump Maintenance

The best way to prevent heat pump malfunction is to schedule annual professional maintenance. During the maintenance visit, the technician will inspect, clean, and tune up the system to ensure it’s operating correctly. If they notice the need for repair, they’ll fix it before the issue progresses. 

Along with professional maintenance, you can take the following steps at home to keep your heat pump running smoothly:

  • Keep the outdoor unit clear of debris
  • Test the system for proper function before the summer season begins
  • Wipe down the housing unit with a damp cloth
  • Regularly inspect the unit for signs of wear
  • Schedule repairs promptly to prevent further damage

Call Frank’s for Expert Heat Pump Repair and Maintenance

If your heat pump isn’t cooling your home like it used to, contact us at Frank’s Repair Plumbing, Inc. Our family-owned and operated business proudly offers expert HVAC services to residents in Amarillo and surrounding areas. With over 70 years of experience and an A+ BBB rating, you can trust that you’re hiring the best. 

Whether your heat pump is broken, requires replacement, or is due for maintenance, our team of NATE-certified technicians can help. Call us or schedule an appointment online to book your service today! Don’t forget to ask about our Diamond Club maintenance plan, which includes scheduled tune-ups, discounted pricing, and more VIP benefits.

Frequently Asked Questions

Why is my heat pump fan working but no cold air?

If the heat pump fan is running but not cooling your Texas home, there is likely an issue with the air filter. To fix this, you can remove the filter to clean it or replace it with a new one. If the issue persists, contact our team so a technician can diagnose and repair the issue.

How long does it take for a heat pump to cool a house?

A properly-sized heat pump can cool a full-size house within a few hours. However, the amount of time it takes will largely depend on the size of your home, the system size, the outdoor temperature, and the thermostat setting. 

What are the top signs I need to replace my heat pump?

The top signs that indicate your heat pump requires replacement include the system not turning on, rising energy bills, strange smells coming from the unit, and poor airflow. If you’re ready to upgrade the system in your Amarillo home, contact our team to discuss your options. We’ll help you find the best unit for your needs and install and calibrate it for optimum efficiency.